Returns & Exchanges

Due to the perishable nature of our fresh bagels and spreads, we cannot accept physical returns; however, we are committed to ensuring your satisfaction and will provide replacements or refunds for any order issues.

Return Process

• 1.
  Inspect Your Delivery

  Please check your bagel order immediately upon arrival to ensure all items are present and meet our quality standards.

• 2.
  Document Issues

  If your order is damaged or incorrect, take clear photos of the packaging and the product to help us process your claim.

• 3.
  Contact Support

  Email our team within 24 hours of delivery with your order number and any supporting photos to initiate a resolution.

• 4.
  Receive Resolution

  Once your claim is reviewed, we will issue a store credit, a full refund, or ship a fresh replacement batch at no extra cost.